Furniture quotations and ordering

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01How do I request a furniture quotation?

Choose a piece and its available options, then use the product's WhatsApp quotation action, or contact Khashab by phone or email. Send your dimensions with the product link and your location; the team sends a quotation, then a site measurement visit (EGP 2,000) confirms the final measurements before production.

02Can the furniture be adapted to my room?

Choose one of the set sizes or give your own dimensions; any size can be made to measure, and custom sizes or finishes are quoted separately. Discuss the dimensions, storage layout and finish you need with our team, and confirm the final specification in your quotation before production.

03How is the price confirmed?

Most pieces show a published price in EGP: the standard-size price, including hardware. Custom sizes or finishes are quoted separately, and pieces marked "Price on request", such as kitchens, are quoted individually. The site measurement visit costs EGP 2,000, and delivery is charged separately.

04Which materials and finishes are used?

Bodies and plain doors are made from natural wood, with natural wood veneers such as oak or walnut. Doors with grooves or decorative detailing are made from MDF so the lacquer finish stays smooth. Everything is finished in lacquer. Choose the colour from the options listed for each design, and confirm the finish and hardware with the measurements in your quotation.

05How long will production and delivery take?

Production typically takes about 25 days for individual pieces, about 30 days for storage units and about 45 days for a complete room; the team confirms the exact schedule for your order.

06How do I arrange payment?

Pieces with a published price can be ordered online at checkout: pay a 30% deposit online by bank card or mobile wallet through Paymob, or confirm by phone and pay on delivery; the balance is paid on delivery. Custom sizes, custom finishes and pieces priced on request are paid as agreed in your quotation.

07What warranty do I get?

The furniture comes with a 5-year warranty. Contact the team with your order reference and photographs if you need help after delivery.

08How do I follow up or request a change?

Contact the team through WhatsApp, phone or email with your quotation or order reference. Ask about the effect of a requested change or cancellation before making arrangements.

09What should I confirm about delivery and installation?

Delivery is available anywhere in Egypt. Within Cairo and Giza it usually costs EGP 1,500 and includes installation; elsewhere in Egypt, delivery is quoted separately and installation isn't available. Share the delivery location, access route and any stairs or lift restrictions.