Refunds and returns
Read our published return provisions and contact the team about your order.
Return policy:
- Unopened items can be refunded within 14 days from the day of purchase. If you are not totally satisfied with your purchase, kindly email us to process your refund procedure in order to refund the price you paid for the goods and credit the refund amount to the account that you used for the payment
- Delivery and assembly costs will not be refunded in case you requested to return goods already delivered to your home. Based on our evaluation of the case we will refund the goods value
- At any time, Khashab reserves the right to refuse a return or exchange, and we may ask for picture identification.
When reporting a concern, include your order reference, relevant photographs and the agreed specification. Contact our team to discuss the arrangements applicable to your order.
Full store policy